At Clockwork Distilling, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please take a moment to review this policy to understand our practices regarding your personal data.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and billing address when you place an order, sign up for our newsletter, or interact with our website or services.

Payment Information: When you make a purchase, we collect payment details, such as credit card information or other financial account information, to process your transaction securely.1.3 Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, device information, and pages visited, to enhance your browsing experience and improve our website's functionality.

Use of Information

Provide and Improve Services: We use the collected information to process orders, deliver products, and provide customer support. Additionally, we may use your information to improve our website, products, and services based on user feedback and preferences.

Communication: We may use your contact information to send you updates, newsletters, promotional offers, or other communications related to our products and services. You can opt-out of these communications at any time by following the instructions provided in the communication or by contacting us directly.2.3 Legal Obligations: We may use and disclose your information as required by applicable laws, regulations, legal processes, or government requests.

Data Sharing and Disclosure

Service Providers: We may engage trusted third-party service providers to assist us in various business operations, such as payment processing, order fulfilment, website hosting, analytics, and marketing. These service providers have access to your information solely for performing their functions on our behalf and are obligated to protect it.

Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or the use of your personal information.

Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Privacy Choices

Access and Update: You have the right to access, update, or correct your personal information in our records. If you need assistance in updating your information or have any privacy-related concerns, please contact us using the information provided below.

Opt-out: You can opt-out of receiving promotional emails or newsletters by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt-out, we may still send you non-promotional communications, such as order confirmations or customer support messages.

Cookies

Most web browsers are set to accept cookies by default. You can adjust your browser settings to decline cookies or notify you when a cookie is being sent. However, please note that certain features of our website may not function properly if cookies are disabled.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Clockwork Distilling
Info@ClockworkDistilling.com

We appreciate your trust in Clockwork Distilling and are dedicated to protecting your privacy and ensuring the security of your personal information.

Last Updated: 29th May 2023